About Repair & SERVICE

As the authorized service centre for 16 of the world’s top luxury watch brands, Ethos has developed and operates an extensive network of state-of-the-art repair and service centres spread across the major cities in India, namely Bangalore, Delhi, Mumbai and Chandigarh. We have an especially dedicated service staff in every store and a service concierge whom you can connect with for all repair and service related matters. We appreciate your decision to invest in a valuable timepiece and want to provide you with the best service so that your treasured watch lasts you a lifetime. An intrinsic part of our meticulous repair and service system is a well-trained network of service professionals who are veterans in their domains. With a combined experience of over 35 years, exhaustive knowledge and superlative skill makes these experts the best in the industry. A watch is a precision instrument made up of numerous tiny parts and our specialists ensure that with the correct maintenance, it gives you generations of reliable service. Because customer service takes top priority at Ethos, we house fully trained staff to service and restore your watches and highly professional
instruments that assist them appropriately. The unique skills of these watchmakers are regularly honed through continuous training sessions; this further enables them to consistently improve the level of service that our patrons deserve and have come to expect. At an average size of around 700 sq ft, our modern and well-lit service facilities are equipped with optimal infrastructure that includes the finest high-tech Swiss machines, tools and specialized instruments, most of which are imported and recommended by the luxury brands that we are authorized to service. Amongst them are the Greiner Vibograph ACS 900, Chrono Scope, Witschi Analyzer Q1, Cyclotest Bergeon – 6080 and the Ultrasonic Tub (Telesonic). Moreover, all the equipment is constantly updated and upgraded as suggested by the brands. Our price list is in accordance with the official brand price lists and the spare parts are sourced directly from them. With clear instructions on work flow and up-to-date technical information, the qualified staff is also provided with ergonomic and spacious workplaces leading to better output and efficiency.

our service centre is AUTHORIZED by

Ethos is the largest authorized service centre in India for 16 of the world’s top luxury watch brands, notably establishing our expertise in the field.

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Service Concierge

GLAD TO HELP

To get your watch repaired or to avail other services, please reach out to our service concierge; we are always glad to assist our customers. You can speak with Mr. Neil D'souza, Service Manager – Ethos Limited, at +91-9620747434, 080-22067782 / 83 between 10:30 am and 6:30 pm, or feel free to write to us at service@ethoswatches.com.

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